Auto-Reply Feature Guide

Increase the customers you connect with by 50% using Auto-Reply.



Stop Losing Business Opportunities

Auto-Reply helps you capitalize on missed communications by automatically sending a personalized text response to missed calls or messages with your business logo included.

Note: Some listed features are only available on iOS, with new features being added to Android soon.

Why Auto-Reply?

You’re busy – we’ve got you covered. If you can’t answer the phone right away, you can enable Auto-Reply to Calls and Texts to let your customers know you’re aware and will be in touch with them shortly. We’ve found that users who enable Auto-Reply are able to reconnect with more than 50% of customers whose communications they would have missed otherwise.

Smart Auto-Reply

Include your Business Profile in your Auto-Reply messages. Now your customer has all of your information and you won’t lose their business, even if you’re not available at the moment.

What to Send for Day-to-Day Success

Tell Customers When You’re Busy

Set up a personalized message to let your customers know when you’re busy or helping somebody else.

Convert Calls to Texts

Keep your hands free by automatically converting calls into text message conversations.

Share “Out-of Office” Messages

Tell your customers when you’re out of the office so they know when they can expect to hear back from you.

Browse Auto-Reply Text Examples

Using Auto-Reply

Watch Tutorial