Templates Feature Guide

Save Time with Text Templates

Pre-written texts for faster and easier responses.

Note: Some listed features are only available on iOS, with new features being added to Android soon.

Why Templates?

In a world of instant gratification, being responsive to customers is key. Templates make your most common responses and messages available right from your keyboard.

What to Send for Day-to-Day Success

Business Info

With Templates, the most common things customers ask about—your hours, location, pricing, availability, or contact info—can easily be shared in a tap.


The classic sales follow-up message is a tried-and-true tactic that keeps you top-of-mind with leads, prospects, and customers.

Thank You Notes

After a phone or in-person conversation, a simple thank you message shows customers that you genuinely care—and conveniently puts your number in their inbox.

Review or Referral Requests

Ask customers to rate their recent experience on Google, Yelp, Facebook, Angie’s List, Home Advisor, or wherever your business is listed.

Re-engagement Messages

Haven’t heard from your regulars lately? Are first-time customers due for another appointment? Drum up repeat business with a friendly re-engagement message.

Browse Templates Text Examples

Using Templates